1. Who We Are
Data Controller: Alma Digital AI LLC, 6401 SW 118th Ave, Miami, Florida 33183
Contact: [email protected] | Website: almadigitaldesigns.com
This Privacy Policy explains how Alma Digital AI LLC collects, uses, and protects your personal information when you visit almadigitaldesigns.com or contact us.
2. Information We Collect
When you use our website or contact us, we may collect:
| Category | Examples |
|---|---|
| Identity & Contact | Full name, email address |
| Business Information | Company name, job title, business website URL |
| Message Content | The contents of your inquiry or message |
| Technical Data | IP address, browser type, pages visited, time on site (via cookies — see Section 8) |
We collect this information when you:
- Submit a contact or inquiry form on our site
- Reply to outreach emails from us
- Engage with us through any other channel listed on our site
3. How We Use Your Information
We use your personal data to:
- Respond to your inquiries and provide the services you request
- Prepare and deliver website redesign proposals tailored to your business
- Manage client relationships and fulfill service contracts
- Send follow-up communications related to your inquiry or project
- Improve our website and understand how visitors interact with it
- Comply with legal obligations
Legal Basis (GDPR — EU/EEA visitors):
| Purpose | Legal Basis |
|---|---|
| Responding to inquiries | Legitimate interests (Art. 6(1)(f)) |
| Contract performance | Contractual necessity (Art. 6(1)(b)) |
| Marketing follow-up | Legitimate interests or consent where required |
| Legal compliance | Legal obligation (Art. 6(1)(c)) |
4. Third-Party Service Providers
We share your data only with trusted service providers who help us operate our business. All processors are contractually required to protect your data.
| Provider | Purpose | Location |
|---|---|---|
| Instantly.ai (DPA) | Email outreach and CRM | USA |
| Google Workspace (Gmail) | Business email ([email protected], [email protected]) | USA |
| Website hosting provider | Hosting almadigitaldesigns.com | USA |
| Google Analytics 4 (Measurement ID: G-CF23T8HPJG) | Website traffic analytics | USA |
We do not sell your personal information to third parties. We do not share your data with advertisers.
5. International Data Transfers
We are based in the USA. For EEA/UK residents, data may be transferred to the US via Standard Contractual Clauses (SCCs). Instantly.ai has a DPA at instantly.ai/dpa.
6. Data Retention
- Inquiry data (non-client): Up to 24 months after last contact
- Client data: Duration of relationship plus 7 years
- Website analytics: Per provider standard retention settings
7. Your Rights
Depending on where you are located, you may have the following rights:
GDPR Rights (EU/EEA/UK Residents — Art. 15–21)
- Right of access — obtain a copy of the data we hold about you
- Right to rectification — correct inaccurate or incomplete data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing based on legitimate interests
- Right to withdraw consent at any time (where consent is the basis)
CCPA Rights (California Residents — Cal. Civ. Code §§ 1798.100–1798.125)
- Right to know what personal information we collect, use, or disclose
- Right to delete personal information we hold about you
- Right to opt out of sale of personal information (see Section 10 — we do not sell data)
- Right to non-discrimination for exercising your privacy rights
To exercise any of these rights, contact us at: [email protected]
We will respond within 30 days (GDPR) or 45 days (CCPA) of receiving a verifiable request.
8. Cookies and Tracking Technologies
Non-essential cookies are only loaded after consent via our cookie banner.
| Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Site functionality | Session |
| Analytics | Google Analytics 4 (Measurement ID: G-CF23T8HPJG) — site usage tracking | Up to 2 years (configurable in GA4) |
| Marketing/Outreach | Tracking email engagement via Instantly.ai | Per provider settings |
Manage preferences via Cookie Settings in our site footer. See /cookie-policy for full details.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:
- Encrypted data transmission (HTTPS)
- Access controls limiting data to authorized personnel
- Regular review of our data handling practices
No method of transmission over the internet is 100% secure. We encourage you to contact us promptly if you have any security concerns.
10. Do Not Sell or Share My Personal Information (CCPA)
We do not sell your personal information as defined under the California Consumer Privacy Act (CCPA), nor do we share it with third parties for cross-context behavioral advertising.
California residents may still submit a Do-Not-Sell/Share request to: [email protected]
11. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
12. Contact Us
For privacy-related requests, questions, or complaints:
Alma Digital AI LLC
Email: [email protected]
6401 SW 118th Ave, Miami, Florida 33183
If you are in the EU/EEA and believe we have not addressed your concern, you have the right to lodge a complaint with your local supervisory authority.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date above. Significant changes will be communicated via a notice on our website.
Revision History
| Version | Date | Summary |
|---|---|---|
| 1.0 | April 3, 2026 | Initial draft — created by compliance review |
| 1.1 | April 4, 2026 | Updated mailing address; updated analytics processor to Google Analytics 4 (G-CF23T8HPJG) |
| 1.2 | April 4, 2026 | Updated email processor to Google Workspace (Gmail); added Instantly.ai DPA link; all flagged items resolved |
| 1.3 | April 4, 2026 | Final review pass; stale flag removed; revision history cleaned; cookie policy cross-link added; READY TO PUBLISH |